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Customer Service
LuxWorth Jewelry Online Boutique's Customer Service goal is simple: We are committed to providing our customers personalized care and total satisfaction.
Acceptable payments for purchases placed on www.LuxWorthJewelry.com usually come to us in the form of our PayPal checkout services. Once we have received your full payment, we will process your order the same day you make your purchase.
Please note: We deliver your order internationally with complimentary international insurance for each delivery. To educate yourself about diamonds and purchasing the highest quality and the essential information that you must know before purchasing we suggest you visit our partner sites to learn more at Purchase Diamonds: Never settle for anything less than beautiful. and Chandelier Earrings.
Also, for custom jewelry designs we are more than happy to deliver your finished piece to most locations in the world. We are sorry though that due to insurance reasons we cannot normally ship to the following countries: Afghanistan, Iran, Angola, Iraq, Bangladesh, Poland, Bulgaria, Romania, Burma Rwanda, Burundi, Seychelles, Congo, Nigeria, Slovenia, Cuba, Sudan, Ethiopia, Syria India, Yemen, and Indonesia. Due to varying custom laws, we cannot tell you if you will incur custom fees. We do know that USA customers do incur up to a 7.5% custom fee which must be paid upon receipt of the item when receiving items sent from outside the US. European customers incur a 20% VAT tax. If you are in the USA or Europe, please check with your local customs department for the particulars in your case!
If you wish to have an item designed and created please contact us and we will be happy to work with you and our team to prepare the perfect solution to your request. Also, should you have any questions regarding our shipping or company policies also please feel free to contact our Customer Service Department via email at CustomerService@LuxWorthJewelry.com or by phone Toll-Free at 1-800-920-9161.
We offer you diamond, gemstone, and pearl jewelry and take great pride in our line of rings, earrings, pendants, necklaces, brooches, and bracelets. Our gemstones are handpicked and custom designed to perfection.
Overall Fulfillment %: 100%
Average ship time: 1.78 business days
Average Available unique item count as of November 3rd, 2009: 1,190 items
Average Quantity in Stock per Item: 48
Example of Product Description:
This 10k yellow gold light half round band is 2mm wide. Our wedding bands are casted keeping in mind the ring should be smooth and easy to wear on a daily basis. Wedding bands are usually available in different ring sizes and millimeter widths. This band may also be also available in other metal types such as gold, platinum, titanium, sterling silver, stainless steel and rubber. This 10k yellow gold ring makes a great addition to any jewelry collection and can be worn on different occasions. The total metal weight of this ring is 1.18 grams. This ring is part of our bands collection of jewelry.
This item is shipped in a beautiful jewelry box with a free jewelry polishing cloth. A jewelry certificate of authenticity is also included to insure that the jewelry provided is genuine and in compliance with United States Gold Quality Standards.
Ring size(s) available: 4,4 1/2,5,5 1/2,6,6 1/2,7,7 1/2,8,8 1/2,9,9 1/2,10,10 1/2,11,11 1/2,12,12 1/2,13,15
Condition: New
Shipping Weight: 1.0 lbs.
Order Processing Average (Business Days): 1.78
Additional Details:
All products ship free via FedEx Express Ground Delivery within the Continental United States and UPS for international deliveries including Canada.
Please Note: Most items are shipped in a black velvet jewelry box with a two piece outer white carton. Most orders include a certificate of authenticity and a white jewelry polishing ultra cloth.
All white gold pendants, lockets and pendant slides come with 18 inch white gold chains, and yellow gold pendants, lockets and pendant slides come with 18 inch yellow gold chains. Rose gold pendants, lockets and pendant slides come with 18 inch rose gold chains, sterling silvering pendants, lockets and pendant slides come with 18 inch sterling silver chains.
All earrings offered are sold as a pair with earring backs.
All items ship in the metal written in the title and description. For example, a image that shows a yellow gold item, but says white gold in the title and description, will ship in white gold.
All of our diamonds are natural and are not clarity enhanced. All gemstones are genuine unless explicitly stated in the title and description.
Thank you for considering LuxWorth Partners and The LuxWorth Jewelry Online Boutique for your exquisite jewelry and custom design needs. We welcome your thoughts about this website and our company's products and services.
Thank you in advance and we look forward to serving you!
Please feel free to contact us at CustomerService@LuxWorthJewelry.com or call Toll-Free at 1-800-920-9161.
To obtain the status of an order, enter the confirmation number and click Go!.
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